If these tips don’t work, contact the Marketplace Call Center. On the Users tab, click the name of the user account that you want to reset the password for, and then click Reset Password. Avoid account & password recovery services. Type control userpasswords2, and then click OK.
Use your correct username and new password to log into your Marketplace account. If you still can’t recover your account, you can create a new Google Account. If that doesn’t work, cut and paste the link into your web browser. edit userhost set system root-authentication plain-text-password. Once you get the email, click the link in the email, follow the directions, and choose a new password. Step-by-Step Procedure Type the set command for the plain-text password and press Enter. If you don’t get an email, check your spam or email folder, or check any other email account you may have used.) (That may not be the email account you use regularly. If you’ve forgotten your password or want to change it, click on “Forgot your password?” You’ll get an email at the address you provided when you set up your account. Use that username to log into your Marketplace account. The email will tell you what your username is. After you answer the questions correctly, you’ll get an email at the address you provided when you set up your account. If you can’t remember the answers to your security questions, contact the Marketplace Call Center and ask them to unlock your account. You’ll need to answer your 3 security questions correctly to recover your username. If you can’t remember your username, click on "Forgot your username?". This may remind you of the username you created. 
Choose a common, significant event: a honeymoon, the birth of a child, a new car, a new job. Read the requirements for creating usernames. Here are some tips on creating winning passwords. If you created your Marketplace account before February 2014, your username probably isn’t your email address.To make sure you’re using the right username and to log back in, follow 2 steps:īe sure you’re using the right username and retrieve it If you try to reset your password and don’t get an email from the Marketplace, you may be using the wrong username.
Tips for resetting your password and unlocking your account Check if you qualify for a Special Enrollment Period.
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